Need Help? Call the AXS Customer Service Number: 1-(888)-664-9935
Need help with an AXS ticket, order, account, or refund? AXS customer service can be reached through its U.S. helpline, email, and online contact options. The listed U.S. helpline is 1-888-929-7849. Customers can also use the AXS Help Center for online assistance and live chat. Before contacting the company, keep your order number, event details, and account email handy.
AXS Customer Service and Support Options
If you need assistance, start with the official AXS Help Center and identify the category that matches your problem. AXS provides a Live Chat option for U.S. Fan Support during its listed business hours and also allows customers to submit a support request outside those hours.
Common issues include tickets not appearing in an account, problems accepting transferred tickets, delivery delays, payment questions, refunds, and account-access difficulties. AXS recommends checking that you are signed in with the same email address used when purchasing tickets.
For ticket-related assistance, keep your order information, event details, account email, and relevant screenshots or error messages available. Never share passwords or sensitive security credentials with someone claiming to provide customer support.
AXS
Official contact information, support details, verification records and consumer feedback.
Verified Company InformationAXS Contact Information
AXS Group LLC,
110 East 9th Street,
Suite B800 Los Angeles,
California 90079,
United States
📍 View on Map
Support Hours
| Monday | 8:00 AM – 10:00 PM |
| Tuesday | 8:00 AM – 10:00 PM |
| Wednesday | 8:00 AM – 10:00 PM |
| Thursday | 8:00 AM – 10:00 PM |
| Friday | 8:00 AM – 10:00 PM |
| Saturday | 12:00 PM – 8:00 PM |
| Sunday | 12:00 PM – 8:00 PM |
Official Social Media
Verification Information
Community Verification Status
Consumer Reviews
The customer support number listed for the United States worked correctly.
I contacted the company using the support email and received a response.
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Important Disclaimer
Company contact information can change without notice. TicketPermit makes reasonable efforts to keep the information on this page accurate and current, but we cannot guarantee that every detail will always be complete or up to date. For important matters, please verify contact information directly through the company's official website or other official communication channels.
The AXS phone number above is intended for U.S. customers. For an existing ticket or order, providing your confirmation number can help the representative identify the purchase more quickly.
Final Thoughts
Whether you search for AXS customer service or AXS customer service number, the safest approach is to begin with AXS’s official Help Center and use the support method provided for your specific issue. This can help you find accurate guidance for tickets, orders, transfers, mobile tickets, and account problems.
Most Common FAQs
You can call 1-888-929-7849, email [email protected], or use the online contact options available through the AXS Help Center.
The U.S. AXS customer service number listed by the company is 1-888-929-7849. Have your ticket or order information available when calling.
Sign in to your AXS account and review your order first. If you still need help, use the Help Center, live chat, email, or phone options.
Yes. AXS customer care is available through telephone and online channels. The best option depends on whether you need help with a ticket, account, payment, or event.
AXS lists live-chat hours as 8 AM–10 PM CST Monday through Friday and 12 PM–10 PM CST on weekends.
Check the refund terms for your particular event. Refund eligibility can vary for cancelled, postponed, or otherwise changed events.
