Sharing the excitement of a live event with friends and family is a fantastic way to create lasting memories. But what happens if you snag tickets on StubHub and then need to transfer them to someone else? Fear not, fellow event enthusiast! This comprehensive guide will walk you through the process of how to transfer tickets on StubHub, covering everything from mobile transfers to Apple Wallet compatibility.
Understanding Transferability: Not All Tickets Are Created Equal
Now, you should know that not all tickets on StubHub are transferable, meaning that buyers can resell them to someone else. Here’s a breakdown of the different types and their transferability:
- Mobile Transfer Tickets: These are digital tickets delivered directly through the StubHub app. They are generally the most transferable option.
- Mobile Tickets: These are also digital tickets, but they might be delivered through the official event app (like the Ballpark app for MLB games). Their transferability depends on the event organizer’s policies.
- E-Tickets (PDF): These are downloadable PDF files that function like traditional paper tickets. While convenient for printing, they are typically not transferable on StubHub.
Note: If you are buying ticket on StubHub, it is important to ensure that you confirm the delivery method details to ascertain if they can be transferred.
How to Transfer StubHub Tickets: A Step-by-Step Guide
Now, let’s get down to business! Here’s how to transfer StubHub tickets, assuming they are indeed transferable:
- Locate Your Tickets:
- Log in to your StubHub account and navigate to “My Tickets” followed by “Orders.”
- Identify the specific order containing the tickets you want to transfer.
- Assess Transferability:
- Beside the order details, look for the “Manage Transfers” button. If it’s unavailable, the tickets are not transferable.
- Initiate the Transfer:
- Click “Manage Transfers” and proceed with the following steps in the pop-up window:
- Enter the recipient’s email address twice (ensuring accuracy).
- Select the number of tickets you want to transfer.
- Carefully review the information and confirm your understanding.
- Click “Send” to initiate the transfer.
- Recipient’s Acceptance:
- Your recipient will receive an email notification from StubHub with instructions to accept the transfer. They will need to:
- Click the “Accept Ticket” button within the email.
- Create a StubHub account (if they don’t already have one).
- Review and accept the transfer terms.
- Transfer Completion:
- Once your recipient accepts the transfer, you’ll receive confirmation from StubHub.
- The tickets will then be accessible within your recipient’s StubHub account for download or management (depending on the delivery method).
5. Cancelling a Transfer:
- You can cancel a transfer any time before your recipient accepts it.
- Follow steps 1 and 2 from above, then select “Cancel” under the transfer information.
- Confirm the cancellation and click “Cancel Transfer” to finalize.
Mobile Transfer on StubHub
Mobile transfer tickets are a popular choice for their convenience. Here’s how they work with transfers:
What is Mobile Transfer on StubHub?
Mobile transfer refers to the secure delivery of digital tickets directly through the StubHub app. These tickets are typically held within the seller’s StubHub account until the transfer is complete. Once transferred, they become accessible within the recipient’s StubHub app.
How to Transfer StubHub Tickets to Apple Wallet?
Unfortunately, transferring tickets directly to Apple Wallet through StubHub is not currently possible. However, if you’re wondering how to transfer StubHub tickets to Apple Wallet, once your recipient receives the mobile transfer on StubHub, some event venues and teams might allow them to import the tickets into their official app, which could then be added to Apple Wallet (subject to venue-specific policies).
Note: Not all event organizers or venues support adding tickets to Apple Wallet. Always check the event details or the official event app for compatibility before relying on this method.
How do I transfer mobile tickets from Ticketmaster to StubHub?
Let’s say you purchased mobile tickets from Ticketmaster and are now trying to sell them on StubHub. Here’s what you need to know:
- You cannot directly transfer mobile tickets purchased on Ticketmaster to a StubHub buyer.
- The process involves transferring the tickets back to yourself within the Ticketmaster app (assuming they are transferable) and then listing them for sale on StubHub.
- Upon successful sale, you’ll need to transfer the tickets to the buyer using the method outlined by StubHub (typically mobile transfer).
Remember: Always check Ticketmaster’s policies and your specific ticket details for transferability before attempting this process.
Additional Troubleshooting Tips
- Transfer Fees:
Be aware that StubHub always comes with a transfer fee that both sides, the seller and the recipient, have to pay. It is important to note that the fee may also change depending for instance on the event and ticket type. As a rule, you are able to find and see the detailed fee information while transferring the funds.
- Transfer Timeframes:
Ensure that you provide a lot of time for the transfers to take place. In an ideal world, it is advisable to suggest the transfer earlier enough so that it may not be the reason for non-attendance at an event.
- Troubleshooting Transfer Issues:
If you face issues in transferring the funds then make sure to confirm your connection to the Internet and verify the email address of the recipient.
For more complex issues, contact StubHub customer support for assistance.
- Security and Best Practices:
- Do not give out your account information especially your login details to anyone not even during a transfer process.
- Confirm that the right email address of the recipient is provided so that the tickets do not go to the wrong person.
- A strong password and two-factor authentication should be used for creating an account..
In some cases, reselling the tickets on StubHub might be a better option, especially if the tickets are not transferable. StubHub offers a secure marketplace for reselling tickets, and the platform handles the transfer process with the buyer.
Wrapping Up
Transferring tickets on StubHub can be a smooth process with proper planning and understanding. By following the steps outlined in this guide on how to transfer tickets on StubHub, you can seamlessly share the excitement of an event with your intended recipient. Remember to check transferability beforehand, initiate transfers with ample time, and prioritize security measures throughout the process.
