Stubhub Customer Service: Need Help?
Need Help? Call the Stubhub Customer Service Number: 11-888-274-5488
Having trouble with your Stubhub account or ticket purchase? Stubhub’s dedicated customer service team is here to help! If you need assistance buying tickets, resolving an issue with your order, or transferring tickets to someone else, StubHub is committed to providing top-notch support.
When to Contact Stubhub:
- Need help selecting the right seats, understanding ticket types, or completing your purchase? The Stubhub team can guide you through the entire process.
- Facing problems with your order such as payment errors, delivery delays, or cancelled tickets? Stubhub can help resolve these quickly.
- Want to transfer your tickets to a friend or family member? Stubhub offers easy ways to transfer your tickets.
- Have questions about an event, including venue details, parking, seating arrangements, or refund policies? Stubhub can provide event-specific information.
- Need assistance with your Stubhub account, such as resetting your password, updating payment information, or ensuring account security? Stubhub’s team is ready to help.
- Having trouble with the Stubhub app or website? If you’re experiencing login problems, loading issues, or other technical glitches, Stubhub’s support team can guide you through troubleshooting.
How to Prepare for Your Call
To ensure a smooth conversation with Stubhub’s customer service team, be ready with the following information:
- Order Number: This will help Stubhub quickly locate your purchase.
- Event Details: Include the event’s name, date, time, and venue for faster assistance.
- Contact Information: Provide your phone number, email address, and Stubhub account details.
- Detailed Description of Your Issue: The more details you can provide, the quicker Stubhub can assist you in resolving the problem.
Additional Support Options:
While Stubhub offers phone support for immediate assistance, they also provide other convenient ways to get help:
- Email: You can reach Stubhub via email at customerservice@Stubhub.com.
- Help Centre: Visit the Stubhub Help Centre at Stubhub Help Centre for self-service articles, FAQs, and more.
- Live Chat: Available on the Stubhub website, live chat allows for quick answers to common questions.
Stubhub is dedicated to providing effective and timely solutions to your inquiries, ensuring a seamless ticket-buying and event-going experience for all customers. Get in touch with Stubhub today to make the most of your experience.
How to Address Complaints with Stubhub:
If you’re not satisfied with your Stubhub experience, don’t let it ruin your event. Here are some steps you can take:
- Escalate the Issue: If your initial customer service experience doesn’t meet your expectations, request to speak with a supervisor or escalate your complaint to Stubhub’s corporate office.
- Bypass Hold Times: Take advantage of the live chat feature or email support to bypass long wait times.
Corporate Office Contact Information
If you need to escalate an issue beyond customer service, you can contact Stubhub’s corporate office:
Stubhub Corporate Office: 199 Fremont St, Suite 300
San Francisco, CA 94105
United States
Stubhub strives to offer a 100% satisfaction guarantee, ensuring customers have an excellent experience from start to finish. Don’t hesitate to reach out with any questions or concerns!
Stubhub Customer Service: How to Address Complaints
How to Submit Complaints to StubHub Corporate Office
Take Charge of Your StubHub Experience:
Don’t let customer service issues derail your event plans. StubHub gives you the resources to address any concerns quickly and effectively.
- Avoid Long Hold Times and Unhelpful Responses: Get timely assistance without the hassle of waiting on hold for hours.
- Speak to An Expert: Get your issues resolved quickly by talking to representatives.
- Hassle-Free Ticket Selection: Enjoy an easy, straightforward process with transparent fees.
Complaints to StubHub
StubHub guarantees that your tickets will arrive on time, be valid, and match the listing. If there’s an issue, you’re entitled to a replacement or a full refund.
100% Satisfaction Guaranteed
StubHub is dedicated to ensuring your satisfaction. If your experience falls short, they’ll make it right with a money-back guarantee.
Resolve Your StubHub Issues Directly: No Middleman Needed:
Handle any problems with your StubHub experience quickly by reaching out directly using these contact options:
Phone Number –
- Toll-Free Number: 1-888-274-5488
- Customer Support: 1-888-274-5488
- International Service: (310) 867-7000
- TDD:1.866.788.2482
- Sales/Reservations: 1.866.788.2482
- 24-hour Service Line: 1-888-274-5488
- TTY (For Hearing Impaired): 1-866-788-2482
Email Id –
- Support Team: customerservice@stubhub.com
- Customer Service Mail, PO Box 448, Draper, UT 84020, USA
Website – https://www.stubhub.com
Corporate Office Headquarters
StubHub, 199 Fremont St., 4th Floor, San Francisco, CA 94105, USA
Most Common FAQs
To purchase tickets on Stubhub, simply go to Stubhub.com, search for your event, and browse available tickets. Once you find the tickets you want, select them and proceed to checkout. You will need to sign in or create a Stubhub account, then follow the steps to complete your payment.
If your event is cancelled, Stubhub will notify you and provide a full refund, including fees, to the original payment method. For postponed or rescheduled events, your tickets will remain valid for the new date, and Stubhub will update you with any relevant information. If you cannot attend the rescheduled event, you can list your tickets for resale.
Yes, you can sell your tickets on Stubhub. To do so, log into your account, click on “Sell Tickets,” and enter the event details. You will be able to list your tickets for sale at your desired price, and once they sell, Stubhub will send the payment to your chosen method after the event takes place.
Call us At – 1-888-274-5488
If you prefer speaking with someone directly, you can call our customer service line. Our representatives are available during business hours to help with any concerns, whether it’s regarding ticketing, event details, or other issues.
Transferring tickets is easy on Stubhub. Once you have purchased your tickets, go to “My Tickets,” select the event, and choose “Transfer Tickets.” You can then enter the recipient’s name and email address. Stubhub will send them an email with instructions to accept the transfer.
If you haven’t received your tickets by the expected delivery date, check your order status in your Stubhub account under “My Tickets.” If your tickets are digital, they may still be processing. For physical tickets, contact Stubhub customer service at 1-866-000-0000 for help tracking your delivery.
